Effective Date: May 27, 2025
Wandering Palm Adventures (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.wanderingpalmadventures.com.
By using our website, you agree to the terms of this Privacy Policy.
Media
- If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
- Visitors to the website can download and extract any location data from images on the website.
Interest-Based Advertising
We allow third-party advertising companies to collect certain information when you visit our site. These companies may utilize cookies, pixels or other technologies to collect and use non-personally identifiable information (e.g., hashed data, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you (i.e. interest-based advertising). They may also use persistent identifiers to anonymously track your Internet usage over time and across other websites in their networks beyond our site. For example, if you visit one of our tour pages, we may later serve you a targeted ad for that particular tour as you browse the internet. If you visit our contact us page and fill out the form, we will collect personal information – specifically your name and email address. This website does not respond to “Do Not Track” signals sent from your browser or device. Any material changes to this notice will be posted to this website.
To learn more about interest-based advertisings or to opt-out of this type of advertising, you can visit the websites of the Digital Advertising Alliance at www.aboutads.info and Networking Advertising Initiative at www.networkadvertising.org/choices.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information We Collect
We collect personal and non-personal information in the following ways:
a. Information You Provide
- Name
- Email address
- Phone number
- Information submitted via contact forms or booking inquiries
- Tour booking and inquiry details
- Mailing list opt-ins
b. Automatically Collected Data
- IP address and browser type
- Device and operating system
- Referring website and pages visited
- Location data (if shared by your device)
- Pages visited and time spent (via analytics tools)
How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to inquiries and provide customer support
- To confirm or manage bookings
- To improve our website and user experience
- To send updates or promotional emails (only if you opt in)
- For legal compliance or fraud prevention
Third-Party Services
We work with third-party services to deliver our offerings:
FareHarbor
We use FareHarbor to manage and process tour bookings. When you book through our site, you may be redirected to FareHarbor’s platform, which is governed by FareHarbor’s Privacy Policy.
Mailchimp
If you subscribe to our email list, your contact information will be stored and processed by Mailchimp, our email marketing provider. You can unsubscribe at any time using the link provided in our emails.
Analytics Tools
We use tools like Google Analytics to better understand website usage and improve the user experience.
Sharing of Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties that assist us in operating our website or running our business, such as:
- Website analytics providers (e.g., Google Analytics)
- Booking system providers (if integrated)
These parties are contractually obligated to keep your information confidential.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Enhance your user experience
You can control cookie settings through your browser preferences.
5. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your Rights
a. General Rights
You may request to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Object to or restrict our use of your information
Please email [your contact email] for any such requests.
b. CCPA (California Residents)
If you’re a California resident, you have the right to:
- Know what personal information we collect and why
- Request deletion of your personal information
- Opt out of the sale of personal data (we do not sell your data)
To exercise these rights, email info@wanderingpalmadventures.com and include “CCPA Request” in the subject.
c. GDPR (EU Residents)
If you’re in the European Union, you have additional rights under the GDPR, including:
- The right to data portability
- The right to lodge a complaint with a supervisory authority
- The right to restrict or object to processing
Contact us at info@wanderingpalmadventures.com for GDPR-related requests.
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Object to or restrict our use of your data
To make such a request, please contact us at info@wanderingpalmadventures.com.
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from anyone under the age of 13.
External Links
Our website may contain links to other websites (including FareHarbor). We are not responsible for their privacy practices or content.
Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Wandering Palm Adventures
Email: [insert your preferred contact email]
Website: https://www.wanderingpalmadventures.com